Adding an invoice step by step
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Scan the IEW or enter the Tracking Number/NP number in the Search by Track Number field.
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Check the status of the parcel. If it is assigned the Awaiting Registration status, this means the customer has not registered the parcel within the specified time frame. In this case, a description of the package by the Tech.store employee becomes necessary. This action can only be taken once the 24-hour customer registration period has expired.
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If 24 hours have passed since the creation of an unregistered parcel and the customer has not registered the shipment, navigate to the parcel card and click the Add invoice button.
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Inspect the contents of the parcel and proceed to determine the method of declaration.
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Select the method of adding the invoice:
- Printed invoice;
- No printed invoice;
- Banned/Damaged.
# | Method | Action |
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1 | Printed invoice |
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2 | Without printed invoice |
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3 | Damaged |
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4 | Restricted |
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Important! It is necessary to monitor parcels with the Invoice Incomplete status in order to add the necessary information and register the parcel in a timely manner