Validation during the parcels processing
The Search System provides the functionality for search of parcels by a unique parcel number and filtering of the records by selected parameters. The filter allows the user to define certain criteria that should be matched by the search results.
The system also provides the functionality for search by the tracking number, NP-number of the client, upload date, and shipment's status.
In the search system, the Status is assigned to the shipment by NPS system.
| Error | Action |
|---|---|
| The parcel with the recipient's data has been successfully saved in NPS. It is waiting for registration by the client and has the status Awaiting Registration By Client | If the user does not complete the registration within 24 hours, the entered data is automatically deleted. The status changes to Awaiting Registration and the Add Invoice button appears on the parcel card page. The Tech.store employee needs to add the invoice |
| If the parcel has received the Awaiting Registration status, it means that the parcel has been successfully saved in the NPS system and is waiting for the customer to register it. This status also indicates that less than 24 hours have passed since the unregistered parcel was added to the system (a timer will be displayed in the parcel card) | If the time has expired, this status means the Tech.store employee needs to add the invoice |
| If the parcel is not successfully registered, the Failed Declaration status is assigned. | In Tech.store, it is possible to re-add the invoice twice if the first attempt was unsuccessful. |
| If all attempts to re-add the invoice have been exhausted, the parcel remains in the Failed Declaration status. The Add Invoice button in the Parcel Attachment block is no longer available | You must contact a manager or administrator |
| If the parcel has no delivery address. The UML assigns it the Missing delivery address feature and displays this feature in the interface (icon) | Managers contact the client to add Favourite branch in their personal account and register the parcel |